Contact information
Last Updated: June 2026
TuiSnack is committed to providing responsive customer service and assisting customers with questions regarding orders, products, shipping, returns, refunds, and general inquiries.
Please find our contact information below.
Company Information
TuiSnack (Snack Delices')
Legal Form: SAS (Société par Actions Simplifiée)
SIREN: 838 058 667
SIRET: 838 058 667 00018
VAT Number: FR33838058667
Date of Incorporation: 05 March 2018
Share Capital: €1,200.00
Registered Address
TuiSnack (Snack Delices')
1 Rue du Mont Bart
25420 Voujeaucourt
France
Customer Support
For questions regarding:
- Orders
- Shipping & Delivery
- Returns & Refunds
- Product Information
- Wholesale Opportunities
- Business Partnerships
- General Inquiries
Please contact us at:
Primary Email: contact@tuisnack.com
Alternative Email: tuisnack@gmail.com
Customer Service Hours
Our customer support team is available during the following hours:
Monday – Friday
09:00 AM – 08:00 PM (CET/CEST)
Saturday – Sunday
11:00 AM – 05:00 PM (CET/CEST)
Response Times
We aim to respond to all customer inquiries as quickly as possible.
Typical response times are:
- Within 24 hours on business days
- Within 48 hours during weekends, holidays, or periods of high demand
Response times are estimates and may vary depending on inquiry volume.
Business & Partnership Inquiries
For wholesale opportunities, collaborations, influencer partnerships, distribution inquiries, or other business-related matters, please contact:
Please include relevant information regarding your proposal to help us review your request efficiently.
Online Store Availability
Our website is available to customers 24 hours a day, 7 days a week.
Orders may be placed at any time, including outside customer service hours.
Order processing begins during normal business operations.
Customer Satisfaction
At TuiSnack, customer satisfaction is our priority. We are committed to providing professional support and will make every reasonable effort to assist with any questions or concerns regarding our products and services.
Thank you for choosing TuiSnack – Taste the World, One Snack at a Time.